Wrong approver email selected during RapidSSL / Sectigo order process

After selecting a SSL certificate via radial button, a "Select an approver email contact" section will be added with drop-down.

 

 

 

 

If the drop-down is missed or an email address is accidentally selected where email cannot be retrieved, please open a ticket with the Billing Department to cancel the existing SSL order.  Then select a different approver email address on a new order.  As the approver email address, unfortunately, cannot be changed once the order has been submitted.
 
If the email address selected didn't exist but is created afterwards, the approver email can be resent by the Support Department.