How to access the raw log files

HTTP Log access is disabled by default. To enable log access:
  • Log in to the Stats/Raw Logs page of Control Panel
  • In the Raw Log File Access section, click the "Enable" button
Log File Generation Schedule
 Your raw log files will appear within 24 hours after the nightly update (so they will not be available immediately after enabling the feature).

Log File Format
 To ensure easy download, the log files are compressed into .zip files. This takes place on a nightly basis (every 24 hours).
 To download the zipped log files, log in via FTP and manually add /httplog to the remote site.

Note: The log file directory is hidden, so it will not be immediately visible when you log. Manually type in the file path and hit enter: /httplog in your FTP client to access the log file directory.

Log File Rotation
 Log files more than 30 days old are removed from the system and are not recoverable.