If your Primary Domain Administrator account is receiving emails notifying you that a user has exceeded their quota and is no longer able to receive email, you can adjust the quotas to allocate more space to the user whose mailbox is full (if you have free email disk space on your domain).
Note that SmarterMail will allow you to set user quotas that total more than the disk space you have purchased. When setting user quotas, make sure that you haven't exceeded the amount of space available. See this Knowledge Base article for information on how to determine how much email disk space you have allotted to your domain.
If you would like to add more e-mail disk space to your account:
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