Enabling Web Sockets on IIS 8

Note:  WebSockets are only available on Windows 2012 servers.
The WebSockets protocol is supported under IIS and ASP.NET 4.x. However in our default configuration, WebSocket connections will not be accepted. A configuration change is needed to allow WebSockets to run in an IIS hosting environment.

Please open a ticket with our Support Department to have the settings established on your account.

The framework on your account must be set to ASP.Net version 4.x for WebSockets to function properly.  Refer to this article for information on updating the framework in Control Panel.