How to configure SmarterMail Sync with Microsoft Outlook

Your Microsoft Outlook contact list, appointments, tasks and notes can be synchronized with SmarterMail. Note that the sync function does not work with Outlook Express or any other email clients.

SmarterMail Sync is a desktop utility that allows you to quickly and easily synchronize information from Outlook with an active SmarterMail account on the internet.

To obtain the latest versions of SmarterMail Sync:
  1. Log into your SmarterMail interface at http://webmail.YourHostedDomainName.com
  2. Mouse over "Settings" and select SmarterMail Sync
  3. Download and install the application
  4. Run the installation file to install SmarterMail Sync on your desktop. SmarterMail Sync will automatically integrate itself into Microsoft Outlook.
Add an account to synchronize

From within Microsoft Outlook, click on the SmarterMail Sync toolbar item and choose "Account Setup." Add all necessary information about the account you want to synchronize with. Accounts require the following information:
  • Name - Enter a friendly name to identify this account.
  • SmarterMail URL - Type the full URL of your SmarterMail webmail interface into this dialog. For example, http://mail.example.com
  • Email Address - Enter your full email address.
  • Password - Type the password for your SmarterMail account.
  • Synchronization - Check the boxes for the items you wish to synchronize. If you wish to sync to a non-default calendar, task list, or contact list, click on the "..." button next to it.
You can use the "Test" button to ensure that the connection works, and use the "Next" button to store the information.
Synchronize the accounts

After setting up the account(s), click on the synchronize toolbar item and choose the account you wish to synchronize with. If conflicts arise, please refer to the online help within the SmarterMail interface.

Article ID: 281, Created On: 11/18/2008, Modified: 8/5/2009